Effective Date: July 15, 2026
At Eziyaway, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you access our Wi-Fi hotspot, website, captive portal, and related services.
If you have any questions about this Privacy Policy, please contact us.
When you use Eziyaway services, we may collect the following information:
Name (if provided)
Email address (if provided)
Phone number (if provided)
Device information
IP address
Browser type
Operating system
Connection date and time
Login and session information
Voucher details and usage history
This information is collected to provide internet access, manage user accounts, improve service quality, maintain network security, and comply with applicable laws.
Eziyaway uses standard log files that automatically record information whenever users connect to our services. These logs may include IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring pages, session duration, and network usage.
Log data is used for:
Network monitoring
Security and fraud prevention
Troubleshooting
Service improvements
Statistical analysis
Log files are not used to personally identify users unless required for security or legal purposes.
Our website and captive portal may use cookies and similar technologies to improve your browsing experience, remember your preferences, and enhance the performance of our services.
You may disable cookies through your browser settings; however, some features of our services may not function properly.
Eziyaway may display announcements, promotional content, or advertisements on its captive portal or website. Third-party advertising providers may use cookies or similar technologies to measure campaign performance or personalize advertisements.
Eziyaway does not control third-party cookies or their privacy practices. We encourage users to review the privacy policies of any third-party advertising services they interact with.
We use collected information to:
Provide Wi-Fi hotspot services
Authenticate voucher users
Manage customer accounts
Process payments where applicable
Improve network performance
Monitor service usage
Prevent unauthorized access and abuse
Respond to customer support requests
Comply with legal obligations
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
Our services may contain links to third-party websites or services. Eziyaway is not responsible for the privacy practices or content of those external websites.
Eziyaway does not knowingly collect personal information from children under the age of 13 without appropriate consent. If you believe that a child has provided personal information through our services, please contact us so that we can promptly remove the information where appropriate.
Depending on applicable laws, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where applicable
Request information about how your data is processed
Eziyaway may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
By accessing or using Eziyaway's website, captive portal, Wi-Fi hotspot, or related services, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms and Conditions.